Frequently Asked Questions
How do I contact Charleston Imaging?
843.352.0674 phone
843.971.8832 fax
What is your address?
582 Lone Tree Drive
Mount Pleasant, South Carolina 29464
How do I schedule an appointment with Charleston Imaging?
Call our office or have referring physician fax the order and we will call you to schedule.
I've forgotten my appointment time, how do I find out when to arrive for my imaging study?
Give us a call
Do I need prior authorization from my insurance provider?
We will call your insurance company to verify your insurance, check benefits and prior authorization
What is needed for Charleston Imaging to bill my insurance company?
Copy of your insurance card and policy holder information.
Will Charleston Imaging file a claim with my secondary, as well as primary insurance plan?
Yes
How can I request a copy of my films or images?
You will receive a CD with your images when you leave the office, Your referring physician will receive your results within 24-48 hours
How long are my films, reports and images (medical records) kept on file?
7 years
Does Charleston Imaging treat children?
Yes
I am from out of town; can Charleston Imaging help me find a place to spend the night?
Yes
Are financial assistance programs available?
Yes
May I request a price quote before I have my imaging study?
Yes
What forms of payment does Charleston Imaging accept?
Check, Cash, Visa and Mastercard
